Dr. Chien-wen Shen is an Associate Professor in the Department of Business Administration at National Central University (NCU). He also serves as the Director of the Yunus Social Business Center, Director of the Center for Media and Social Impact, and Division Director of the Office of University Social Responsibility at NCU. He received his M.S. and Ph.D. in industrial engineering and management sciences from Northwestern University. His research interests include business analytics, information management, decision science, and social business. Dr. Shen has published over 70 papers and presented numerous invited, plenary, or named lectures. He has also participated in more than 30 research projects supported by Ministry of Science and Technology, Ministry of Transportation and Communications, Ministry of Education, and National Science Foundation. He is also the Executive Director of the Social Impact Institute of Taiwan and a committee member on Intermodal Freight Terminal Design and Operations of the Transportation Research Board.